Terms & Conditions


“Vendor” means Rainbow Professional Limited.
“Purchaser” means the person, firm or company contracting with the Vendor.
“Goods” means the whole or part of the items described in the order and on the invoice.
“Order” means the order placed by the Purchaser for the supply of goods.


a) Except to the extent that such provisions of the Sale of Goods Act 1979 as are non excludable otherwise provide, these conditions together with such provisions of the said Act as are not inconsistent herewith shall apply by the Vendor and shall form the basis of the contract between the Vendor and the Purchaser.

b) No variation of these conditions shall be effective unless made in writing and signed by an authorised officer or employee of the Vendor; at the request of the customer the Vendor will verify whether any named individual has the requisite authority.

c) No contract shall come into existence until the Purchase Order has been received in writing by the Vendor.

d) Unless otherwise agreed in writing the conditions shall prevail over any inconsistent terms applied by law or by trade custom practise or course of dealing and any such inconsistent terms are hereby expressly excluded.

e) The Purchaser must satisfy himself that the goods that are the subject of his Order are in accordance with his requirement.

f) It is our policy of continuously developing our products and as such we reserve the right to alter any specification and design without prior notice.


a) Carriage will be paid by the Vendor where the total value of the order exceeds £250 (inclusive of vat)

b) Where the value of the order is below the minimum carriage paid order level, the Purchaser will be charged for carriage as specified on the web site carriage charges list.

c) All carriage charges to UK addresses will be subject to a VAT charge at the current UK rate.

d) All carriage charges to overseas addresses will be available on request from the Vendor.

Price and payment

a) The prices at which goods are sold are the respective prices as listed on the Vendors web site. Such prices do not include any charges made under clause 3 hereof.

b) The Vendor reserves the right to vary any prices at any time to take account of:

  • i) Any increase in the cost price of the goods taking effect before despatch by the Vendor;
  • ii) Any alterations made in the specification upon which the contract is based;
  • iii) Any costs for waiting time or other expenses incurred by the Vendor as a result of matters beyond its control;
  • iv) Special deliveries or part deliveries or any other variation of the original order made at the request of the customer;

c) If the Purchaser fails to pay the Vendor any amount on the due date:

  • i) The Vendor shall have the right to cancel any contract made with the Purchaser and/or to suspend or continue delivery of goods at the Vendors option without prejudice to the Vendors right to recover damages for any loss sustained by them.


a) The ownership and title of the goods the subject of the order shall remain with the Vendor which reserves the right to dispose of the goods until payment in full for all the goods and services being received by it in accordance with the terms and conditions of the contract and/or until all outstanding invoices due to it from the purchaser have been paid and/or until such time as the Purchaser sells the goods to its customers by way of bonifide sale at the full market value.

b) If such payment is overdue in whole or in part the Vendor may (without prejudice to any of its other rights) recover or re-sell the goods or any of them and may enter upon the Purchaser’s premises or its servants or agents for that purpose.

c) Such payments shall become due immediately upon the commencement of any act or proceedings in which the Purchasers solvency is involved.

d) Notwithstanding that the property and all the goods to be delivered to the Purchaser by the Vendor shall remain vested in the Vendor until the Vendor has received payment in full, the risk of damage to or loss of all or any such goods shall pass to the Purchaser forthwith upon delivery thereof to the Purchaser or to the Purchasers order and as from such date of delivery the Purchaser shall be liable to pay to the Vendor the contract price for such goods whether or not the same are damaged or lost prior to the date that the property herein shall pass to the Purchaser.

e) If goods are destroyed by an insured risk prior to the same being paid for by the Purchaser the Purchaser shall receive the proceeds of any such insurance as Trustee for the Vendor.

f) The insurable risk in the goods shall pass to the Purchaser as soon as the goods are delivered to him or to his order and pending disposal the Purchaser shall keep the goods insured in the amount of the price at which the goods are sold to the Purchaser against all insurable risks.


a) The Vendor shall not be liable for any loss or damage to the goods suffered whilst in transit unless:

  • i) Such loss or damage is made known to the Vendor in writing within 10 calendar days of the invoice date; and
  • ii) Such loss or damage is sustained as a result of any act or omission on the part of the Company or its servants or agents; and
  • iii) Such liability is covered by the liability insurance policy taken out by the company and operative at the time of the loss or damage. Details of such insurance policy will be available on request.

Description and fitness for the purpose

a) In accordance with the Vendors policy of continuous development whilst every endeavour will be made to deliver the goods to the specifications ordered, specifications, colour, design and life expectancy are subject to alteration at any time without prior notice being given and in any event sizes quoted are approximate only.

b) The Vendor does not accept any liability for any loss or damage (including consequential loss) however caused resulting from the use of the Vendors products whether for injury or loss of profit.

c) The employees of the Vendor are not authorised to make oral representations as to the description, quality or fitness for any particular purpose of any goods. If a representation is made for an opinion expressed orally which materially effects the customers decision to place an order for delivery the customer should ensure that such details be confirmed in writing by a duly authorised officer or employee of the Company so as to form a part of the contract; no liability can otherwise be accepted.


a) Delivery shall be at the address specified on the purchase order or in the absence of any such special address in writing to the Purchasers premises.

b) We do not offer a delivery service which includes splitting pallets or lifting pallets by the delivery vehicle and reserve the right to charge for any re-deliveries that are required due to delivery address limitations.

c) Delivery dates mentioned in any quotation, order, acknowledgement or orally are approximate only and not of any contractual effect. The Company shall not have any liability for loss or damage (including loss of profit and consequential loss) to the customer in respect of any failure to deliver on any particular date or dates.


The Contract shall be subject to the Laws of England and to the jurisdiction of the English Courts.

Data protection notice

Following the Data Protection Act 1998 we may transfer information about you to our bankers/financiers for the purpose of providing services for the following purposes:- Obtaining Credit Insurance, Making Credit Reference Agency Searches, Credit Control, Assessment and Analysis, Securitisation and Protecting our Interests.

Website visitors

It is Rainbow Professional policy to respect your privacy regarding any information we may collect while visiting our website.

Like most website operators, Rainbow Professional collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Rainbow Professional purpose in collecting non-personally identifying information is to better understand how Rainbow Professional visitors use its website. From time to time, Rainbow Professional may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Rainbow Professional also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Rainbow Professional does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of personally identifying information

Certain visitors to our website choose to interact with us in ways that require Rainbow Professional to gather personally-identifying information. The amount and type of information that Rainbow Professional gathers depends on the nature of the interaction.

Aggregated statistics

Rainbow Professional may collect statistics about the behavior of visitors to its websites. For instance, Rainbow Professional may monitor the most popular pages on our website. Rainbow Professional may display this information publicly or provide it to others. However, Rainbow Professional does not disclose personally-identifying information other than as described below.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Rainbow Professional uses cookies to help Rainbow Professional identify and track visitors, their usage of Rainbow Professional website, and their website access preferences. Rainbow Professional visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.

Privacy policy changes

Although most changes are likely to be minor, Rainbow Professional may change its Privacy Policy from time to time, and in Rainbow Professional sole discretion. Rainbow Professional encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.